Pertanyaan yang Sering Diajukan

The Customs de minimis in Indonesia is USD3, i.e. if the value of the consigned goods is more than USD3, the goods will be subjected to import tax. But, the consigned goods of USD3 or below would still be subject to 10% of VAT.
For further information, please refer to jdih.kemenkeu.go.id/fullText/2019/199~PMK.010~2019Per.pdf..

Retailers (Internet and Catalogue) will usually include advice regarding the likelihood of import duties and taxes in their shipping information pages.

To confirm this you may wish to check the Terms & Conditions of your purchase or contact the retailer.

Sometimes this is the case. Products sold by overseas retailers may appear cheaper because they don’t include Duties and Taxes.

Regardless that the goods is a gift or a sample or a traded goods, The Customs de minimis in Indonesia is USD3, i.e. if the value of the consigned goods is more than USD3, the goods will be subjected to import tax. But, the consigned goods of USD3 or below would still be subject to 10% of VAT.
For further information, please refer to jdih.kemenkeu.go.id/fullText/2019/199~PMK.010~2019Per.pdf.

Unfortunately ’a change of mind’, ‘how they fit’, or ‘simply not liking them’, is not a refund circumstance under the legislation.

Duty is calculated on the Customs value of the goods. The duty rate is dependent on the commodity.

This is a DHL Express Fee for the use of DHL’s credit facility. The Receiver is able to delay immediate payment of inbound clearance charges, instead of arranging his own bond, cash or credit line. The service enables a faster clearance of imported goods requiring formal custom clearance.

The sender has the option of nominating to pay the destination Duties and Taxes on the Waybill and Commercial Invoice. This wasn’t done if you’ve been invoiced for the Duties and Taxes.
However these charges can be reversed to the shipper if they confirm to DHL Express in writing that they’ll accept the charges being reversed to them. This service can only be utilized in case the shipper has a valid DHL Express trade account.